British Council is looking for an invigilator with hearing impairment.

Role: Invigilator- Based in Kampala, Uganda

Purpose of the Role

To ensure that any test administered by the British Council runs smoothly on test day/s and that all assigned test day duties and standards are met.

Context and Environment

The British Council Provides access to English Language and other UK qualifications through its Examinations Services. The UK qualifications and assessments that we provide have  the power to change people’s lives, enabling them to access life, study or work opportunities overseas or in their own countries. Qualification and examination are one of the most powerful drivers of improvements in teaching learning and professional practice.

The British Council Examination Services administers a wide range of UK exams on behalf of UK based Exam Boards and awarding bodies. These include English proficiency exams such as IELTS, Cambridge English and Aptis, school exams such as IGCSE, O and A levels for Cambridge International Examinations (CIE) and a range of professional and university qualifications such as ACCA (accounting).

In Uganda, we run exams in Kampala.

As an Invigilator, you will be part of a wider team of exams venue staff expected to support the delivery of a variety of tests in various locations. You will be required to work vry closely with British Council Examination Services staff, other venue staff and venue service providers to ensure the test days run smoothly.

In our continued effort  to become more disability inclusive, this role has been purposefully selected and adjust for an individual with a hearing impairment.

Accountabilities and responsibilities

You will be accountable for maintaining the integrity and reputation of the Critish Council and the various examination boards by ensuring that tests are delivered to prescribed standards for customer services, security, and administration. You will also be accountable for promoting a positive image of the British Council by providing a high standard of customer care on the test day.


  • Report promptly to test venue at agreed time. In case of any delays or if unable to get to the test venue, inform the appropriate test day or British Council Examinations Services staff in a timely manner.
  • Follow all relevant standards & procedures, based on training and reference materials provided by the British Council Examinations services and the relevant Exam Boards.
  • Enable good customer flow by giving candidates clear direction.
  • Ensure that candidates follow the agreed exam procedures regarding the location and security of their belongings.
  • Conduct Candidate entry, exit, identify checks and Test Day Photography according to exam requirements.
  • Ensure special arrangements are provided as required.
  • Be familiar with the emergency procedures for the test day venue.
  • Invigilate examinations to the standard required by the British Council Examinations Service and the relevant Exam Boards.
  • Actively monitor candidates during tests to make sure that there is no violation of test conditions.
  • Support the supervisor to ensure that candidates have a positive and consistent test day experience and a positive image of the British Council.
  • Ensure all materials are accounted for and handed over securely to the supervisor.
  • Complete and maintain accurate records of exam assignments. Complete all reports, logs and claims accurately as required by British Council Examinations Services.

Training and development:

  • Attend all briefing and training sessions as requested by the British Council Examination Services Center. Complete all mandatory training modules; Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, Anti-Fraud, Invigilator on the line training, Identity Checks as required.
  • Reasonable Accommodation will be provided for face-to-face modules whenever applicable.


Punctual and reliable. Schedules are fixed in advance and it is essential that invigilators arrive on time to ensure the exam start on time.

A good working knowledge of spoken and written English (minimum of B1), as well as the local language. Exams instructions are given in either English or the local language, as defined by the Exam Board. Venues staff may be required to sit an APTIS test (speaking, listening, reading and writing) part of the application process.

Good attention to detail. Procedures vary for different Exam Boards and types of exams, and these must be followed with precision for each type of exam.

Customer service and people skills. Electronic equipment and internet-based software is used to prepare and deliver examinations. It is essential that invigilators be familiar and comfortable using these tools and use the internet on a regular vases.

Basic computing skills. Electronic equipment and internet-based software is used to prepare and deliver examinations. It is essential that invigilators be familiar and comfortable using these tools and use the internet on a regular basis.

Other important features or requirements of the role

(e.g. travel, unsocial/evening hours, restrictions on employment, etc.)

  • You will be paid on an hourly basis.
  • You may be required to work on weekends (Saturdays and/or Sundays), public holidays, extended hours in the early morning or late evening, as this is when many examinations take place. You must have the flexibility to work beyond the prior agreed work schedule.
  • Some invigilators may be required to travel, including overnight stays. The majority will not have this requirement. During the recruitment process you will be asked to indicate your willingness to travel.
  • You are required to be very vigilant when observing candidates; to watch and hear what is going on in the exam rooms.
  • You must be able to legally work in the county of appointment.
  • British Council pre-recruitment checks will be required for shortlisted candidates, including background checks & police verification (certificate of good conduct).
  • Although there may not be a prescribed uniform for your contract services, while carrying out your duties, you must always be dressed in line with the cultural expectations of the country you are working in and your position in accordance with your role as representing the British Council. However, it is recommended that you wear comfortable shoes. Noisy shoes and distracting jewelry are not permitted.


As an invigilator, you will be paid hourly based using the following rates:

Your rate of pay on weekdays will be 7,500 UGX per hour.

Payable monthly on the 31st (end of the month).

Your rate of pay on weekends and Public Holidays working will be 9,300 UGX per hour.

Payable monthly on the 31st (end of the month).

In special circumstances where extra/additional facilitation may be required permission and instruction will be issued by the Country Exams Manager.

Personal Specification
Essential Desirable Assessment Stage
Behaviors Working well together

Works well with others, is approachable and flexible

Being accountable

Delivering my best work in order to meet my commitments






Skills and Knowledge Using Technology Level 1: Operates as a basic user of information systems, digital and office technology. Able to use British Council systems and software, and the internet, to do the job and manage documents or processes

Planning and organizing level 1: Is methodical. Able to plan own work over short timescales for routine or familiar tasks and processes. Has a good attention to detail to follow strict instructions. Is punctual and reliable.

Communications in English level 1: Communicates clearly and effectively.

Awareness of safeguarding and promoting the welfare of children.




Shortlisting and Interview


Shortlisting and Interview



Experience Customer Service: experience of responding to children/young adults and parents’ needs (as customers) in a professional manner, to a high level of quality. Shortlisting and interview
Qualifications Education: Diploma or Bachelor’s degree in any discipline. Shortlisting


If you feel that you are the right candidate for the position, please follow the link for more information on how to apply”



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